Files
MYSOPHAL/inc/slm.class.php
2025-08-07 13:15:31 +01:00

220 lines
6.6 KiB
PHP

<?php
/**
* ---------------------------------------------------------------------
* GLPI - Gestionnaire Libre de Parc Informatique
* Copyright (C) 2015-2020 Teclib' and contributors.
*
* http://glpi-project.org
*
* based on GLPI - Gestionnaire Libre de Parc Informatique
* Copyright (C) 2003-2014 by the INDEPNET Development Team.
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* GLPI is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* GLPI is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
* ---------------------------------------------------------------------
*/
/**
* @since 9.2
*/
if (!defined('GLPI_ROOT')) {
die("Sorry. You can't access this file directly");
}
/**
* SLM Class
**/
class SLM extends CommonDBTM {
// From CommonDBTM
public $dohistory = true;
static protected $forward_entity_to = ['SLA', 'OLA'];
static $rightname = 'slm';
const TTR = 0; // Time to resolve
const TTO = 1; // Time to own
static function getTypeName($nb = 0) {
return _n('Service level', 'Service levels', $nb);
}
/**
* Force calendar of the SLM if value -1: calendar of the entity
*
* @param integer $calendars_id calendars_id of the ticket
**/
function setTicketCalendar($calendars_id) {
if ($this->fields['calendars_id'] == -1) {
$this->fields['calendars_id'] = $calendars_id;
}
}
function defineTabs($options = []) {
$ong = [];
$this->addDefaultFormTab($ong);
$this->addImpactTab($ong, $options);
$this->addStandardTab('SLA', $ong, $options);
$this->addStandardTab('OLA', $ong, $options);
$this->addStandardTab('Log', $ong, $options);
return $ong;
}
function cleanDBonPurge() {
$this->deleteChildrenAndRelationsFromDb(
[
SLA::class,
OLA::class,
]
);
}
/**
* Print the slm form
*
* @param integer $ID ID of the item
* @param array $options of possible options:
* - target filename : where to go when done.
* - withtemplate boolean : template or basic item
*
* @return boolean item found
**/
function showForm($ID, $options = []) {
$rowspan = 2;
$this->initForm($ID, $options);
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td>".__('Name')."</td>";
echo "<td>";
Html::autocompletionTextField($this, "name", ['value' => $this->fields["name"]]);
echo "<td rowspan='".$rowspan."'>".__('Comments')."</td>";
echo "<td rowspan='".$rowspan."'>
<textarea cols='45' rows='8' name='comment' >".$this->fields["comment"]."</textarea>";
echo "</td></tr>";
echo "<tr class='tab_bg_1'><td>"._n('Calendar', 'Calendars', 1)."</td>";
echo "<td>";
Calendar::dropdown(['value' => $this->fields["calendars_id"],
'emptylabel' => __('24/7'),
'toadd' => ['-1' => __('Calendar of the ticket')]]);
echo "</td></tr>";
$this->showFormButtons($options);
return true;
}
function rawSearchOptions() {
$tab = [];
$tab[] = [
'id' => 'common',
'name' => __('Characteristics')
];
$tab[] = [
'id' => '1',
'table' => $this->getTable(),
'field' => 'name',
'name' => __('Name'),
'datatype' => 'itemlink',
'massiveaction' => false,
'autocomplete' => true,
];
$tab[] = [
'id' => '2',
'table' => $this->getTable(),
'field' => 'id',
'name' => __('ID'),
'massiveaction' => false,
'datatype' => 'number'
];
$tab[] = [
'id' => '4',
'table' => 'glpi_calendars',
'field' => 'name',
'name' => _n('Calendar', 'Calendars', 1),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '16',
'table' => $this->getTable(),
'field' => 'comment',
'name' => __('Comments'),
'datatype' => 'text'
];
return $tab;
}
static function getMenuContent() {
$menu = [];
if (static::canView()) {
$menu['title'] = self::getTypeName(2);
$menu['page'] = static::getSearchURL(false);
$menu['icon'] = static::getIcon();
$menu['links']['search'] = static::getSearchURL(false);
if (static::canCreate()) {
$menu['links']['add'] = SLM::getFormURL(false);
}
$menu['options']['sla']['title'] = SLA::getTypeName(1);
$menu['options']['sla']['page'] = SLA::getSearchURL(false);
$menu['options']['sla']['links']['search'] = SLA::getSearchURL(false);
$menu['options']['ola']['title'] = OLA::getTypeName(1);
$menu['options']['ola']['page'] = OLA::getSearchURL(false);
$menu['options']['ola']['links']['search'] = OLA::getSearchURL(false);
$menu['options']['slalevel']['title'] = SlaLevel::getTypeName(Session::getPluralNumber());
$menu['options']['slalevel']['page'] = SlaLevel::getSearchURL(false);
$menu['options']['slalevel']['links']['search'] = SlaLevel::getSearchURL(false);
$menu['options']['olalevel']['title'] = OlaLevel::getTypeName(Session::getPluralNumber());
$menu['options']['olalevel']['page'] = OlaLevel::getSearchURL(false);
$menu['options']['olalevel']['links']['search'] = OlaLevel::getSearchURL(false);
}
if (count($menu)) {
return $menu;
}
return false;
}
static function getIcon() {
return "fas fa-file-contract";
}
}