.
* ---------------------------------------------------------------------
*/
/**
* @since 9.2
*/
if (!defined('GLPI_ROOT')) {
die("Sorry. You can't access this file directly");
}
/**
* SLM Class
**/
class SLM extends CommonDBTM {
// From CommonDBTM
public $dohistory = true;
static protected $forward_entity_to = ['SLA', 'OLA'];
static $rightname = 'slm';
const TTR = 0; // Time to resolve
const TTO = 1; // Time to own
static function getTypeName($nb = 0) {
return _n('Service level', 'Service levels', $nb);
}
/**
* Force calendar of the SLM if value -1: calendar of the entity
*
* @param integer $calendars_id calendars_id of the ticket
**/
function setTicketCalendar($calendars_id) {
if ($this->fields['calendars_id'] == -1) {
$this->fields['calendars_id'] = $calendars_id;
}
}
function defineTabs($options = []) {
$ong = [];
$this->addDefaultFormTab($ong);
$this->addImpactTab($ong, $options);
$this->addStandardTab('SLA', $ong, $options);
$this->addStandardTab('OLA', $ong, $options);
$this->addStandardTab('Log', $ong, $options);
return $ong;
}
function cleanDBonPurge() {
$this->deleteChildrenAndRelationsFromDb(
[
SLA::class,
OLA::class,
]
);
}
/**
* Print the slm form
*
* @param integer $ID ID of the item
* @param array $options of possible options:
* - target filename : where to go when done.
* - withtemplate boolean : template or basic item
*
* @return boolean item found
**/
function showForm($ID, $options = []) {
$rowspan = 2;
$this->initForm($ID, $options);
$this->showFormHeader($options);
echo "";
echo "| ".__('Name')." | ";
echo "";
Html::autocompletionTextField($this, "name", ['value' => $this->fields["name"]]);
echo " | ".__('Comments')." | ";
echo "
";
echo " |
";
echo "| "._n('Calendar', 'Calendars', 1)." | ";
echo "";
Calendar::dropdown(['value' => $this->fields["calendars_id"],
'emptylabel' => __('24/7'),
'toadd' => ['-1' => __('Calendar of the ticket')]]);
echo " |
";
$this->showFormButtons($options);
return true;
}
function rawSearchOptions() {
$tab = [];
$tab[] = [
'id' => 'common',
'name' => __('Characteristics')
];
$tab[] = [
'id' => '1',
'table' => $this->getTable(),
'field' => 'name',
'name' => __('Name'),
'datatype' => 'itemlink',
'massiveaction' => false,
'autocomplete' => true,
];
$tab[] = [
'id' => '2',
'table' => $this->getTable(),
'field' => 'id',
'name' => __('ID'),
'massiveaction' => false,
'datatype' => 'number'
];
$tab[] = [
'id' => '4',
'table' => 'glpi_calendars',
'field' => 'name',
'name' => _n('Calendar', 'Calendars', 1),
'datatype' => 'dropdown'
];
$tab[] = [
'id' => '16',
'table' => $this->getTable(),
'field' => 'comment',
'name' => __('Comments'),
'datatype' => 'text'
];
return $tab;
}
static function getMenuContent() {
$menu = [];
if (static::canView()) {
$menu['title'] = self::getTypeName(2);
$menu['page'] = static::getSearchURL(false);
$menu['icon'] = static::getIcon();
$menu['links']['search'] = static::getSearchURL(false);
if (static::canCreate()) {
$menu['links']['add'] = SLM::getFormURL(false);
}
$menu['options']['sla']['title'] = SLA::getTypeName(1);
$menu['options']['sla']['page'] = SLA::getSearchURL(false);
$menu['options']['sla']['links']['search'] = SLA::getSearchURL(false);
$menu['options']['ola']['title'] = OLA::getTypeName(1);
$menu['options']['ola']['page'] = OLA::getSearchURL(false);
$menu['options']['ola']['links']['search'] = OLA::getSearchURL(false);
$menu['options']['slalevel']['title'] = SlaLevel::getTypeName(Session::getPluralNumber());
$menu['options']['slalevel']['page'] = SlaLevel::getSearchURL(false);
$menu['options']['slalevel']['links']['search'] = SlaLevel::getSearchURL(false);
$menu['options']['olalevel']['title'] = OlaLevel::getTypeName(Session::getPluralNumber());
$menu['options']['olalevel']['page'] = OlaLevel::getSearchURL(false);
$menu['options']['olalevel']['links']['search'] = OlaLevel::getSearchURL(false);
}
if (count($menu)) {
return $menu;
}
return false;
}
static function getIcon() {
return "fas fa-file-contract";
}
}