262 lines
11 KiB
PHP
262 lines
11 KiB
PHP
<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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if (!defined('GLPI_ROOT')) {
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die("Sorry. You can't access this file directly");
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}
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/**
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* NotificationTargetProblem Class
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**/
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class NotificationTargetProblem extends NotificationTargetCommonITILObject {
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public $private_profiles = [];
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/**
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* Get events related to tickets
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**/
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function getEvents() {
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$events = ['new' => __('New problem'),
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'update' => __('Update of a problem'),
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'solved' => __('Problem solved'),
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'closed' => __('Closure of a problem'),
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'delete' => __('Deleting a problem')];
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$events = array_merge($events, parent::getEvents());
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asort($events);
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return $events;
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}
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function getDataForObject(CommonDBTM $item, array $options, $simple = false) {
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// Common ITIL data
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$data = parent::getDataForObject($item, $options, $simple);
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$data["##problem.impacts##"] = $item->getField('impactcontent');
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$data["##problem.causes##"] = $item->getField('causecontent');
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$data["##problem.symptoms##"] = $item->getField('symptomcontent');
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// Complex mode
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if (!$simple) {
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$restrict = ['problems_id' => $item->getField('id')];
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$tickets = getAllDataFromTable('glpi_problems_tickets', $restrict);
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$data['tickets'] = [];
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if (count($tickets)) {
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$ticket = new Ticket();
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foreach ($tickets as $row) {
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if ($ticket->getFromDB($row['tickets_id'])) {
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$tmp = [];
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$tmp['##ticket.id##']
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= $row['tickets_id'];
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$tmp['##ticket.date##']
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= $ticket->getField('date');
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$tmp['##ticket.title##']
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= $ticket->getField('name');
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$tmp['##ticket.url##']
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= $this->formatURL($options['additionnaloption']['usertype'],
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"Ticket_".$row['tickets_id']);
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$tmp['##ticket.content##']
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= $ticket->getField('content');
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$data['tickets'][] = $tmp;
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}
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}
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}
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$data['##problem.numberoftickets##'] = count($data['tickets']);
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$changes = getAllDataFromTable('glpi_changes_problems', $restrict);
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$data['changes'] = [];
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if (count($changes)) {
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$change = new Change();
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foreach ($changes as $row) {
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if ($change->getFromDB($row['changes_id'])) {
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$tmp = [];
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$tmp['##change.id##']
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= $row['changes_id'];
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$tmp['##change.date##']
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= $change->getField('date');
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$tmp['##change.title##']
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= $change->getField('name');
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$tmp['##change.url##']
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= $this->formatURL($options['additionnaloption']['usertype'],
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"Change_".$row['changes_id']);
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$tmp['##change.content##']
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= $change->getField('content');
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$data['changes'][] = $tmp;
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}
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}
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}
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$data['##problem.numberofchanges##'] = count($data['changes']);
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$items = getAllDataFromTable('glpi_items_problems', $restrict);
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$data['items'] = [];
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if (count($items)) {
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foreach ($items as $row) {
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if ($item2 = getItemForItemtype($row['itemtype'])) {
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if ($item2->getFromDB($row['items_id'])) {
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$tmp = [];
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$tmp['##item.itemtype##'] = $item2->getTypeName();
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$tmp['##item.name##'] = $item2->getField('name');
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$tmp['##item.serial##'] = $item2->getField('serial');
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$tmp['##item.otherserial##'] = $item2->getField('otherserial');
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$tmp['##item.contact##'] = $item2->getField('contact');
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$tmp['##item.contactnum##'] = $item2->getField('contactnum');
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$tmp['##item.location##'] = '';
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$tmp['##item.user##'] = '';
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$tmp['##item.group##'] = '';
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$tmp['##item.model##'] = '';
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//Object location
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if ($item2->getField('locations_id') != NOT_AVAILABLE) {
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$tmp['##item.location##']
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= Dropdown::getDropdownName('glpi_locations',
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$item2->getField('locations_id'));
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}
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//Object user
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if ($item2->getField('users_id')) {
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$user_tmp = new User();
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if ($user_tmp->getFromDB($item2->getField('users_id'))) {
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$tmp['##item.user##'] = $user_tmp->getName();
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}
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}
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//Object group
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if ($item2->getField('groups_id')) {
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$tmp['##item.group##']
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= Dropdown::getDropdownName('glpi_groups',
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$item2->getField('groups_id'));
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}
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$modeltable = getSingular($item2->getTable())."models";
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$modelfield = getForeignKeyFieldForTable($modeltable);
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if ($item2->isField($modelfield)) {
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$tmp['##item.model##'] = $item2->getField($modelfield);
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}
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$data['items'][] = $tmp;
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}
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}
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}
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}
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$data['##problem.numberofitems##'] = count($data['items']);
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}
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return $data;
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}
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function getTags() {
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parent::getTags();
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//Locales
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$tags = ['problem.numberoftickets' => _x('quantity', 'Number of tickets'),
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'problem.numberofchanges' => _x('quantity', 'Number of changes'),
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'problem.impacts' => __('Impacts'),
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'problem.causes' => __('Causes'),
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'problem.symptoms' => __('Symptoms'),
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'item.name' => _n('Associated item', 'Associated items', 1),
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'item.serial' => __('Serial number'),
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'item.otherserial' => __('Inventory number'),
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'item.location' => Location::getTypeName(1),
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'item.model' => _n('Model', 'Models', 1),
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'item.contact' => __('Alternate username'),
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'item.contactnumber' => __('Alternate username number'),
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'item.user' => User::getTypeName(1),
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'item.group' => Group::getTypeName(1),];
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foreach ($tags as $tag => $label) {
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$this->addTagToList(['tag' => $tag,
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'label' => $label,
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'value' => true,
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'events' => NotificationTarget::TAG_FOR_ALL_EVENTS]);
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}
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//Foreach global tags
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$tags = ['tickets' => _n('Ticket', 'Tickets', Session::getPluralNumber()),
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'changes' => _n('Change', 'Changes', Session::getPluralNumber()),
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'items' => _n('Item', 'Items', Session::getPluralNumber())];
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foreach ($tags as $tag => $label) {
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$this->addTagToList(['tag' => $tag,
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'label' => $label,
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'value' => false,
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'foreach' => true]);
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}
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//Tags with just lang
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$tags = ['problem.tickets' => _n('Ticket', 'Tickets', Session::getPluralNumber()),
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'problem.changes' => _n('Change', 'Changes', Session::getPluralNumber()),
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'problem.items' => _n('Item', 'Items', Session::getPluralNumber())];
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foreach ($tags as $tag => $label) {
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$this->addTagToList(['tag' => $tag,
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'label' => $label,
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'value' => false,
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'lang' => true]);
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}
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//Tags without lang
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$tags = ['ticket.id' => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('ID')),
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'ticket.date' => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), _n('Date', 'Dates', 1)),
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'ticket.url' => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('URL')),
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'ticket.title' => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('Title')),
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'ticket.content' => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('Description')),
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'change.id' => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('ID')),
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'change.date' => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), _n('Date', 'Dates', 1)),
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'change.url' => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('URL')),
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'change.title' => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('Title')),
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'change.content' => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('Description')),
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];
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foreach ($tags as $tag => $label) {
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$this->addTagToList(['tag' => $tag,
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'label' => $label,
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'value' => true,
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'lang' => false]);
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}
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asort($this->tag_descriptions);
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}
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}
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