384 lines
11 KiB
PHP
384 lines
11 KiB
PHP
<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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if (!defined('GLPI_ROOT')) {
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die("Sorry. You can't access this file directly");
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}
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/**
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* LevelAgreementLevel class
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*
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* Abstract class for common code in SlaLevel & OlaLevel
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*
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* @since 9.2.1
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**/
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abstract class LevelAgreementLevel extends RuleTicket {
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static $rightname = 'slm';
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/**
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* Constructor
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**/
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function __construct() {
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// Override in order not to use glpi_rules table.
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}
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/**
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* @since 0.85
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**/
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static function getConditionsArray() {
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// Override ruleticket one
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return [];
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}
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/**
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* @since 0.84
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**/
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function getForbiddenStandardMassiveAction() {
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$forbidden = parent::getForbiddenStandardMassiveAction();
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$forbidden[] = 'update';
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return $forbidden;
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}
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static function getTypeName($nb = 0) {
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return _n('Escalation level', 'Escalation levels', $nb);
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}
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function rawSearchOptions() {
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$tab = [];
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$tab[] = [
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'id' => 'common',
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'name' => __('Characteristics')
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];
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$tab[] = [
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'id' => '1',
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'table' => static::getTable(),
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'field' => 'name',
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'name' => __('Name'),
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'datatype' => 'itemlink',
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'massiveaction' => false,
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'autocomplete' => true,
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];
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$tab[] = [
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'id' => '3',
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'table' => static::getTable(),
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'field' => 'name',
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'name' => static::getTypeName(),
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'datatype' => 'itemlink',
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'massiveaction' => false
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];
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$tab[] = [
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'id' => '4',
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'table' => static::getTable(),
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'field' => 'execution_time',
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'name' => __('Execution'),
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'massiveaction' => false,
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'searchtype' => 'equals',
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'datatype' => 'specific'
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];
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$tab[] = [
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'id' => '5',
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'table' => static::getTable(),
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'field' => 'match',
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'name' => __('Logical operator'),
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'massiveaction' => false,
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'searchtype' => 'equals',
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'datatype' => 'specific'
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];
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$tab[] = [
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'id' => '8',
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'table' => static::getTable(),
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'field' => 'is_active',
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'name' => __('Active'),
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'datatype' => 'bool'
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];
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$tab[] = [
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'id' => '80',
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'table' => Entity::getTable(),
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'field' => 'completename',
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'name' => Entity::getTypeName(1),
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'massiveaction' => false,
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'datatype' => 'dropdown'
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];
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$tab[] = [
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'id' => '86',
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'table' => static::getTable(),
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'field' => 'is_recursive',
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'name' => __('Child entities'),
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'datatype' => 'bool',
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'massiveaction' => false
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];
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return $tab;
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}
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static function getSpecificValueToDisplay($field, $values, array $options = []) {
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switch ($field) {
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case 'execution_time':
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$possible_values = self::getExecutionTimes();
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if (isset($possible_values[$values[$field]])) {
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return $possible_values[$values[$field]];
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}
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break;
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}
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return parent::getSpecificValueToDisplay($field, $values, $options);
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}
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static function getSpecificValueToSelect($field, $name = '', $values = '', array $options = []) {
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if (!is_array($values)) {
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$values = [$field => $values];
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}
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$options['display'] = false;
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switch ($field) {
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case 'execution_time' :
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return self::dropdownExecutionTime($name, $options);
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case 'match':
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$level = new static();
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$options['value'] = $values[$field];
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return $level->dropdownRulesMatch($options);
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}
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return parent::getSpecificValueToSelect($field, $name, $values, $options);
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}
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function getActions() {
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$actions = parent::getActions();
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// Only append actors
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$actions['_users_id_requester']['force_actions'] = ['append'];
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$actions['_groups_id_requester']['force_actions'] = ['append'];
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$actions['_users_id_assign']['force_actions'] = ['append'];
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$actions['_groups_id_assign']['force_actions'] = ['append'];
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$actions['_suppliers_id_assign']['force_actions'] = ['append'];
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$actions['_users_id_observer']['force_actions'] = ['append'];
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$actions['_groups_id_observer']['force_actions'] = ['append'];
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return $actions;
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}
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/**
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* @since 0.84
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*
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* @see RuleTicket::getCriterias()
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**/
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function getCriterias() {
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$actions = parent::getActions();
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unset($actions['olas_id']);
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unset($actions['slas_id']);
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// Could not be used as criteria
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unset($actions['users_id_validate_requester_supervisor']);
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unset($actions['users_id_validate_assign_supervisor']);
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unset($actions['affectobject']);
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unset($actions['groups_id_validate']);
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unset($actions['users_id_validate']);
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unset($actions['validation_percent']);
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$actions['status']['name'] = __('Status');
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$actions['status']['type'] = 'dropdown_status';
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return $actions;
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}
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static function getExecutionTimes($options = []) {
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$p = [
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'value' => '',
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'max_time' => 4 * DAY_TIMESTAMP,
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'used' => [],
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];
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if (is_array($options) && count($options)) {
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foreach ($options as $key => $val) {
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$p[$key] = $val;
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}
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}
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$possible_values = [];
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for ($i=10; $i<60; $i+=10) {
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if (!in_array($i*MINUTE_TIMESTAMP, $p['used'])) {
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$possible_values[$i*MINUTE_TIMESTAMP] = sprintf(_n('+ %d minute', '+ %d minutes', $i), $i);
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}
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if (!in_array(-$i*MINUTE_TIMESTAMP, $p['used'])) {
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if ($p['max_time'] >= $i*MINUTE_TIMESTAMP) {
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$possible_values[-$i*MINUTE_TIMESTAMP] = sprintf(_n('- %d minute', '- %d minutes', $i), $i);
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}
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}
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}
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for ($i=1; $i<24; $i++) {
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if (!in_array($i*HOUR_TIMESTAMP, $p['used'])) {
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$possible_values[$i*HOUR_TIMESTAMP] = sprintf(_n('+ %d hour', '+ %d hours', $i), $i);
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}
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if (!in_array(-$i*HOUR_TIMESTAMP, $p['used'])) {
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if ($p['max_time'] >= $i*HOUR_TIMESTAMP) {
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$possible_values[-$i*HOUR_TIMESTAMP] = sprintf(_n('- %d hour', '- %d hours', $i),
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$i);
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}
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}
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}
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for ($i=1; $i<30; $i++) {
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if (!in_array($i*DAY_TIMESTAMP, $p['used'])) {
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$possible_values[$i*DAY_TIMESTAMP] = sprintf(_n('+ %d day', '+ %d days', $i), $i);
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}
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if (!in_array(-$i*DAY_TIMESTAMP, $p['used'])) {
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if ($p['max_time'] >= $i*DAY_TIMESTAMP) {
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$possible_values[-$i*DAY_TIMESTAMP] = sprintf(_n('- %d day', '- %d days', $i), $i);
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}
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}
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}
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if (!in_array(0, $p['used'])
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&& isset($p['type'])) {
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if ($p['type'] == 1) {
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$possible_values[0] = __('Time to own');
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} else {
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$possible_values[0] = __('Time to resolve');
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}
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}
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ksort($possible_values);
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return $possible_values;
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}
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/**
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* Dropdown execution time for SLA
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*
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* @param $name string name of the select
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* @param $options array of possible options:
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* - value : default value
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* - max_time : max time to use
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* - used : already used values
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*
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* @return integer|string
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* integer if option display=true (random part of elements id)
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* string if option display=false (HTML code)
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**/
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static function dropdownExecutionTime($name, $options = []) {
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$p = [
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'value' => '',
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'max_time' => 4 * DAY_TIMESTAMP,
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'used' => [],
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];
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if (is_array($options) && count($options)) {
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foreach ($options as $key => $val) {
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$p[$key] = $val;
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}
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}
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// Display default value;
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if (($key = array_search($p['value'], $p['used'])) !== false) {
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unset($p['used'][$key]);
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}
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$possible_values = self::getExecutionTimes($p);
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return Dropdown::showFromArray($name, $possible_values, $p);
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}
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/**
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* Get already used execution time for a OLA
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*
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* @param $olas_id integer id of the OLA
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*
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* @return array of already used execution times
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**/
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static function getAlreadyUsedExecutionTime($las_id) {
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global $DB;
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$result = [];
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$iterator = $DB->request([
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'SELECT' => 'execution_time',
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'DISTINCT' => true,
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'FROM' => static::getTable(),
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'WHERE' => [
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static::$fkparent => $las_id
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]
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]);
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while ($data = $iterator->next()) {
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$result[$data['execution_time']] = $data['execution_time'];
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}
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return $result;
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}
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function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) {
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if (!$withtemplate) {
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$nb = 0;
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switch ($item->getType()) {
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case static::$parentclass:
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if ($_SESSION['glpishow_count_on_tabs']) {
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$nb = countElementsInTable(static::getTable(), [static::$fkparent => $item->getID()]);
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}
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return self::createTabEntry(static::getTypeName(Session::getPluralNumber()), $nb);
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}
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}
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return '';
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}
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static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) {
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if ($item->getType() == static::$parentclass) {
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$level = new static();
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$level->showForParent($item);
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}
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return true;
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}
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}
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