118 lines
4.5 KiB
PHP
118 lines
4.5 KiB
PHP
<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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include ('../inc/includes.php');
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if (empty($_POST["_type"])
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|| ($_POST["_type"] != "Helpdesk")
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|| !$CFG_GLPI["use_anonymous_helpdesk"]) {
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Session::checkRight("ticket", CREATE);
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}
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$track = new Ticket();
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// Security check
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if (empty($_POST) || (count($_POST) == 0)) {
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Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php");
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}
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if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
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Html::nullHeader(Ticket::getTypeName(Session::getPluralNumber()));
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} else if ($_POST["_from_helpdesk"]) {
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Html::helpHeader(__('Simplified interface'), '', $_SESSION["glpiname"]);
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} else {
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Html::header(__('Simplified interface'), '', $_SESSION["glpiname"], "helpdesk", "tracking");
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}
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if (isset($_POST['add'])) {
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if (!$CFG_GLPI["use_anonymous_helpdesk"]) {
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$track->check(-1, CREATE, $_POST);
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} else {
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$track->getEmpty();
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}
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if ($track->add($_POST)) {
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//sophal
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if($_POST['itilcategories_id'] == 18 or $_POST['itilcategories_id'] == 17 or $_POST['itilcategories_id'] == 20
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or $_POST['itilcategories_id'] == 27 or $_POST['itilcategories_id'] == 24 or $_POST['itilcategories_id'] == 25
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or $_POST['itilcategories_id'] == 26 or $_POST['itilcategories_id'] == 22 or $_POST['itilcategories_id'] == 23
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or $_POST['itilcategories_id'] == 31 or $_POST['itilcategories_id'] == 19 or $_POST['itilcategories_id'] == 29
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or $_POST['itilcategories_id'] == 30 ){
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$a=explode(")",$_SESSION['MESSAGE_AFTER_REDIRECT'][0][0]);
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$b=explode(":",$a[0]);
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$DB->query("INSERT INTO `glpi_groups_tickets` (`groups_id`, `type`, `tickets_id`) VALUES ('13', '2', '".strip_tags($b[1])."')");
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$DB->query("INSERT INTO `glpi_groups_tickets` (`groups_id`, `type`, `tickets_id`) VALUES ('13', '3', '".strip_tags($b[1])."')");
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}
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if($_POST['itilcategories_id'] == 33){ //RH=>RECLAMATION =33 RH=10
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$a=explode(")",$_SESSION['MESSAGE_AFTER_REDIRECT'][0][0]);
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$b=explode(":",$a[0]);
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$DB->query("INSERT INTO `glpi_groups_tickets` (`groups_id`, `type`, `tickets_id`) VALUES ('10', '2', '".strip_tags($b[1])."')");
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$DB->query("INSERT INTO `glpi_groups_tickets` (`groups_id`, `type`, `tickets_id`) VALUES ('10', '3', '".strip_tags($b[1])."')");
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}
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//sophal
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if ($_SESSION['glpibackcreated']) {
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Html::redirect($track->getLinkURL());
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}
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if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
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echo "<div class='center spaced'>".
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__('Your ticket has been registered, its treatment is in progress.');
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Html::displayBackLink();
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echo "</div>";
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} else {
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echo "<div class='center b spaced'>";
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echo "<img src='".$CFG_GLPI["root_doc"]."/pics/ok.png' alt='".__s('OK')."'>";
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Session::addMessageAfterRedirect(__('Thank you for using our automatic helpdesk system.'));
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Html::displayMessageAfterRedirect();
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echo "</div>";
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}
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} else {
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echo "<div class='center'>";
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echo "<img src='".$CFG_GLPI["root_doc"]."/pics/warning.png' alt='".__s('Warning')."'><br>";
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Html::displayMessageAfterRedirect();
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echo "<a href='".$CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1'>".
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__('Back')."</a></div>";
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}
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Html::nullFooter();
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} else { // reload display form
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$track->showFormHelpdesk(Session::getLoginUserID());
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Html::helpFooter();
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}
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