MYSOPHAL/front/helpdesk.public.php

<?php
/**
 * ---------------------------------------------------------------------
 * GLPI - Gestionnaire Libre de Parc Informatique
 * Copyright (C) 2015-2020 Teclib' and contributors.
 *
 * http://glpi-project.org
 *
 * based on GLPI - Gestionnaire Libre de Parc Informatique
 * Copyright (C) 2003-2014 by the INDEPNET Development Team.
 *
 * ---------------------------------------------------------------------
 *
 * LICENSE
 *
 * This file is part of GLPI.
 *
 * GLPI is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 2 of the License, or
 * (at your option) any later version.
 *
 * GLPI is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with GLPI. If not, see <http://www.gnu.org/licenses/>.
 * ---------------------------------------------------------------------
 */

include ('../inc/includes.php');

// Change profile system
if (isset($_POST['newprofile'])) {
   if (isset($_SESSION["glpiprofiles"][$_POST['newprofile']])) {
      Session::changeProfile($_POST['newprofile']);

      if (Session::getCurrentInterface() == "central") {
         Html::redirect($CFG_GLPI['root_doc']."/front/central.php");
      } else {
         Html::redirect($_SERVER['PHP_SELF']);
      }

   } else {
      Html::redirect(preg_replace("/entities_id=.*/", "", $_SERVER['HTTP_REFERER']));
   }
}

// Manage entity change
if (isset($_GET["active_entity"])) {
   $_GET["active_entity"] = rtrim($_GET["active_entity"], 'r');
   if (!isset($_GET["is_recursive"])) {
      $_GET["is_recursive"] = 0;
   }
   if (Session::changeActiveEntities($_GET["active_entity"], $_GET["is_recursive"])) {
      if ($_GET["active_entity"] == $_SESSION["glpiactive_entity"]) {
         Html::redirect(preg_replace("/(\?|&|".urlencode('?')."|".urlencode('&').")?(entities_id|active_entity).*/", "", $_SERVER['HTTP_REFERER']));
      }
   }
}

// Redirect management
if (isset($_GET["redirect"])) {
   Toolbox::manageRedirect($_GET["redirect"]);
}

// redirect if no create ticket right
if (!Session::haveRight('ticket', CREATE)
    && !Session::haveRight('reminder_public', READ)
    && !Session::haveRight("rssfeed_public", READ)) {

   if (Session::haveRight('followup', ITILFollowup::SEEPUBLIC)
       || Session::haveRight('task', TicketTask::SEEPUBLIC)
       || Session::haveRightsOr('ticketvalidation', [TicketValidation::VALIDATEREQUEST,
                                                          TicketValidation::VALIDATEINCIDENT])) {
      Html::redirect($CFG_GLPI['root_doc']."/front/ticket.php");

   } else if (Session::haveRight('reservation', ReservationItem::RESERVEANITEM)) {
      Html::redirect($CFG_GLPI['root_doc']."/front/reservationitem.php");

   } else if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) {
      Html::redirect($CFG_GLPI['root_doc']."/front/helpdesk.faq.php");
   }
}

Session::checkHelpdeskAccess();


if (isset($_GET['create_ticket'])) {
   Html::helpHeader(__('New ticket'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]);
   $ticket = new Ticket();
   $ticket->showFormHelpdesk(Session::getLoginUserID());

} else {
   Html::helpHeader(__('Home'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]);
   echo "<table class='tab_cadre_postonly'>";

   $user = new User();
   $user->getFromDB(Session::getLoginUserID());
   if ($user->fields['authtype'] == Auth::DB_GLPI && $user->shouldChangePassword()) {
      $expiration_msg = sprintf(
         __('Your password will expire on %s.'),
         Html::convDateTime(date('Y-m-d H:i:s', $user->getPasswordExpirationTime()))
      );
      echo '<tr>';
      echo '<th colspan="2">';
      echo '<div class="warning">';
      echo '<i class="fa fa-exclamation-triangle fa-5x"></i>';
      echo '<ul>';
      echo '<li>';
      echo $expiration_msg . ' ';
      echo '<a href="' . $CFG_GLPI['root_doc'] . '/front/updatepassword.php">';
      echo __('Update my password');
      echo '</a>';
      echo '</li>';
      echo '</ul>';
      echo '<div class="sep"></div>';
      echo '</div>';
      echo '</th>';
      echo '</tr>';
   }

   echo "<tr class='noHover'>";
   echo "<td class='top' width='50%'><br>";
   echo "<table class='central'>";
   Plugin::doHook('display_central');
   if (Session::haveRight('ticket', CREATE)) {
      echo "<tr class='noHover'><td class='top'>";
      Ticket::showCentralCount(true);
      echo "</td></tr>";
      echo "<tr class='noHover'><td class='top'>";
      Ticket::showCentralList(0, "survey", false);
      echo "</td></tr>";
   }

   if (Session::haveRight("reminder_public", READ)) {
      echo "<tr class='noHover'><td class='top'>";
      Reminder::showListForCentral(false);
      echo "</td></tr>";
   }

   if (Session::haveRight("rssfeed_public", READ)) {
      echo "<tr class='noHover'><td class='top'>";
      RSSFeed::showListForCentral(false);
      echo "</td></tr>";
   }
   echo "</table></td>";

   echo "<td class='top' width='50%'><br>";
   echo "<table class='central'>";

   // Show KB items
   if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) {
      echo "<tr class='noHover'><td class='top'>";
      KnowbaseItem::showRecentPopular("popular");
      echo "</td></tr>";
      echo "<tr class='noHover'><td class='top'><br>";
      KnowbaseItem::showRecentPopular("recent");
      echo "</td></tr>";
      echo "<tr class='noHover'><td class='top'><br>";
      KnowbaseItem::showRecentPopular("lastupdate");
      echo "</td></tr>";
   } else {
      echo "<tr><td>&nbsp;</td></tr>";
   }

   echo "</table>";
   echo "</td>";
   echo "</tr></table>";

}

Html::helpFooter();