65 lines
1.9 KiB
PHP
65 lines
1.9 KiB
PHP
<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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/**
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* @since 9.2
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*/
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if (!defined('GLPI_ROOT')) {
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die("Sorry. You can't access this file directly");
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}
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/**
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* SLA Class
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**/
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class SLA extends LevelAgreement {
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static protected $prefix = 'sla';
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static protected $prefixticket = '';
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static protected $levelclass = 'SLALevel';
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static protected $levelticketclass = 'SlaLevel_Ticket';
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static protected $forward_entity_to = ['SLALevel'];
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static function getTypeName($nb = 0) {
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// Acronymous, no plural
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return __('SLA');
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}
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function showFormWarning() {
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}
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function getAddConfirmation() {
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return [__("The assignment of a SLA to a ticket causes the recalculation of the date."),
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__("Escalations defined in the SLA will be triggered under this new date.")];
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}
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}
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