288 lines
8.5 KiB
PHP
288 lines
8.5 KiB
PHP
<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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if (!defined('GLPI_ROOT')) {
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die("Sorry. You can't access this file directly");
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}
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/// Class RequestType
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class RequestType extends CommonDropdown {
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static function getTypeName($nb = 0) {
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return _n('Request source', 'Request sources', $nb);
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}
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function getAdditionalFields() {
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return [['name' => 'is_active',
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'label' => __('Active'),
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'type' => 'bool'],
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['name' => 'is_helpdesk_default',
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'label' => __('Default for tickets'),
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'type' => 'bool'],
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['name' => 'is_followup_default',
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'label' => __('Default for followups'),
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'type' => 'bool'],
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['name' => 'is_mail_default',
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'label' => __('Default for mail recipients'),
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'type' => 'bool'],
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['name' => 'is_mailfollowup_default',
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'label' => __('Default for followup mail recipients'),
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'type' => 'bool'],
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['name' => 'is_ticketheader',
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'label' => __('Request source visible for tickets'),
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'type' => 'bool'],
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['name' => 'is_itilfollowup',
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'label' => __('Request source visible for followups'),
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'type' => 'bool'],
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];
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}
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function rawSearchOptions() {
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$tab = parent::rawSearchOptions();
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$tab[] = [
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'id' => '14',
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'table' => $this->getTable(),
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'field' => 'is_helpdesk_default',
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'name' => __('Default for tickets'),
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'datatype' => 'bool',
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'massiveaction' => false
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];
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$tab[] = [
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'id' => '182',
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'table' => $this->getTable(),
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'field' => 'is_followup_default',
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'name' => __('Default for followups'),
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'datatype' => 'bool',
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'massiveaction' => false
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];
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$tab[] = [
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'id' => '15',
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'table' => $this->getTable(),
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'field' => 'is_mail_default',
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'name' => __('Default for mail recipients'),
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'datatype' => 'bool',
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'massiveaction' => false
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];
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$tab[] = [
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'id' => '183',
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'table' => $this->getTable(),
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'field' => 'is_mailfollowup_default',
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'name' => __('Default for followup mail recipients'),
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'datatype' => 'bool',
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'massiveaction' => false
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];
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$tab[] = [
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'id' => '8',
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'table' => $this->getTable(),
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'field' => 'is_active',
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'name' => __('Active'),
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'datatype' => 'bool'
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];
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$tab[] = [
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'id' => '180',
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'table' => $this->getTable(),
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'field' => 'is_ticketheader',
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'name' => __('Request source visible for tickets'),
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'datatype' => 'bool'
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];
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$tab[] = [
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'id' => '181',
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'table' => $this->getTable(),
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'field' => 'is_itilfollowup',
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'name' => __('Request source visible for followups'),
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'datatype' => 'bool'
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];
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return $tab;
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}
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function post_addItem() {
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global $DB;
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$update = [];
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if (isset($this->input["is_helpdesk_default"]) && $this->input["is_helpdesk_default"]) {
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$update['is_helpdesk_default'] = 0;
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}
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if (isset($this->input["is_followup_default"]) && $this->input["is_followup_default"]) {
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$update['is_followup_default'] = 0;
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}
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if (isset($this->input["is_mail_default"]) && $this->input["is_mail_default"]) {
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$update['is_mail_default'] = 0;
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}
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if (isset($this->input["is_mailfollowup_default"]) && $this->input["is_mailfollowup_default"]) {
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$update['is_mailfollowup_default'] = 0;
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}
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if (count($update)) {
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$DB->update(
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$this->getTable(),
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$update, [
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'id' => ['<>', $this->fields['id']]
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]
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);
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}
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}
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/**
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* @see CommonDBTM::post_updateItem()
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**/
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function post_updateItem($history = 1) {
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global $DB;
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$update =[];
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if (in_array('is_helpdesk_default', $this->updates)) {
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if ($this->input["is_helpdesk_default"]) {
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$update['is_helpdesk_default'] = 0;
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} else {
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Session::addMessageAfterRedirect(__('Be careful: there is no default value'), true);
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}
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}
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if (in_array('is_followup_default', $this->updates)) {
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if ($this->input["is_followup_default"]) {
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$update['is_followup_default'] = 0;
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} else {
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Session::addMessageAfterRedirect(__('Be careful: there is no default value'), true);
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}
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}
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if (in_array('is_mail_default', $this->updates)) {
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if ($this->input["is_mail_default"]) {
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$update['is_mail_default'] = 0;
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} else {
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Session::addMessageAfterRedirect(__('Be careful: there is no default value'), true);
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}
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}
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if (in_array('is_mailfollowup_default', $this->updates)) {
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if ($this->input["is_mailfollowup_default"]) {
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$update['is_mailfollowup_default'] = 0;
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} else {
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Session::addMessageAfterRedirect(__('Be careful: there is no default value'), true);
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}
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}
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if (count($update)) {
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$DB->update(
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$this->getTable(),
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$update, [
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'id' => ['<>', $this->fields['id']]
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]
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);
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}
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}
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/**
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* Get the default request type for a given source (mail, helpdesk)
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*
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* @param $source string
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*
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* @return requesttypes_id
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**/
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static function getDefault($source) {
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global $DB;
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if (!in_array($source, ['mail', 'mailfollowup', 'helpdesk', 'followup'])) {
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return 0;
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}
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foreach ($DB->request('glpi_requesttypes', ['is_'.$source.'_default' => 1, 'is_active' => 1]) as $data) {
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return $data['id'];
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}
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return 0;
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}
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function cleanDBonPurge() {
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Rule::cleanForItemCriteria($this);
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}
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function cleanRelationData() {
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parent::cleanRelationData();
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if ($this->isUsedAsDefaultRequestType()) {
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$newval = (isset($this->input['_replace_by']) ? $this->input['_replace_by'] : 0);
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Config::setConfigurationValues(
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'core',
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[
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'default_requesttypes_id' => $newval,
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]
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);
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}
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}
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function isUsed() {
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if (parent::isUsed()) {
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return true;
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}
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return $this->isUsedAsDefaultRequestType();
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}
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/**
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* Check if type is used as default for new tickets.
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*
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* @return boolean
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*/
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private function isUsedAsDefaultRequestType() {
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$config_values = Config::getConfigurationValues('core', ['default_requesttypes_id']);
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return array_key_exists('default_requesttypes_id', $config_values)
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&& $config_values['default_requesttypes_id'] == $this->fields['id'];
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}
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}
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