Files
MYSOPHAL/ajax/ticketsatisfaction.php
2025-08-07 13:15:31 +01:00

116 lines
4.6 KiB
PHP

<?php
/**
* ---------------------------------------------------------------------
* GLPI - Gestionnaire Libre de Parc Informatique
* Copyright (C) 2015-2020 Teclib' and contributors.
*
* http://glpi-project.org
*
* based on GLPI - Gestionnaire Libre de Parc Informatique
* Copyright (C) 2003-2014 by the INDEPNET Development Team.
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* GLPI is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* GLPI is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
* ---------------------------------------------------------------------
*/
// Direct access to file
if (strpos($_SERVER['PHP_SELF'], "ticketsatisfaction.php")) {
$AJAX_INCLUDE = 1;
include ('../inc/includes.php');
header("Content-Type: text/html; charset=UTF-8");
Html::header_nocache();
}
$entity = new Entity();
if (isset($_POST['inquest_config']) && isset($_POST['entities_id'])) {
if ($entity->getFromDB($_POST['entities_id'])) {
$inquest_delay = $entity->getfield('inquest_delay');
$inquest_rate = $entity->getfield('inquest_rate');
$inquest_duration = $entity->getfield('inquest_duration');
$max_closedate = $entity->getfield('max_closedate');
} else {
$inquest_delay = -1;
$inquest_rate = -1;
$inquest_duration = -1;
$max_closedate = '';
}
if ($_POST['inquest_config'] > 0) {
echo "<table class='tab_cadre_fixe' width='50%'>";
echo "<tr class='tab_bg_1'><td width='50%'>".__('Create survey after')."</td>";
echo "<td>";
Dropdown::showNumber('inquest_delay',
['value' => $inquest_delay,
'min' => 1,
'max' => 90,
'step' => 1,
'toadd' => ['0' => __('As soon as possible')],
'unit' => 'day']);
echo "</td></tr>";
echo "<tr class='tab_bg_1'>".
"<td>".__('Rate to trigger survey')."</td>";
echo "<td>";
Dropdown::showNumber('inquest_rate', ['value' => $inquest_rate,
'min' => 10,
'max' => 100,
'step' => 10,
'toadd' => [0 => __('Disabled')],
'unit' => '%']);
echo "</td></tr>";
echo "<tr class='tab_bg_1'><td width='50%'>".__('Duration of survey')."</td>";
echo "<td>";
Dropdown::showNumber('inquest_duration',
['value' => $inquest_duration,
'min' => 1,
'max' => 180,
'step' => 1,
'toadd' => ['0' => __('Unspecified')],
'unit' => 'day']);
echo "</td></tr>";
if ($max_closedate != '') {
echo "<tr class='tab_bg_1'><td>". __('For tickets closed after')."</td><td>";
Html::showDateTimeField("max_closedate", ['value' => $max_closedate,
'timestep' => 1]);
echo "</td></tr>";
}
if ($_POST['inquest_config'] == 2) {
echo "<tr class='tab_bg_1'>";
echo "<td>".__('Valid tags')."</td><td>".
"[TICKET_ID] [TICKET_NAME] [TICKET_CREATEDATE] [TICKET_SOLVEDATE] ".
"[REQUESTTYPE_ID] [REQUESTTYPE_NAME] [TICKET_PRIORITY] [TICKET_PRIORITYNAME] ".
"[TICKETCATEGORY_ID] [TICKETCATEGORY_NAME] [TICKETTYPE_ID] ".
"[TICKETTYPE_NAME] [SOLUTIONTYPE_ID] [SOLUTIONTYPE_NAME] ".
"[SLA_TTO_ID] [SLA_TTO_NAME] [SLA_TTR_ID] [SLA_TTR_NAME] [SLALEVEL_ID] [SLALEVEL_NAME]</td></tr>";
echo "<tr class='tab_bg_1'><td>" . __('URL') . "</td>";
echo "<td>";
Html::autocompletionTextField($entity, "inquest_URL");
echo "</td></tr>";
}
echo "</table>";
}
}