. * --------------------------------------------------------------------- */ /** * @since 9.2 */ if (!defined('GLPI_ROOT')) { die("Sorry. You can't access this file directly"); } /** * SLA Class **/ class SLA extends LevelAgreement { static protected $prefix = 'sla'; static protected $prefixticket = ''; static protected $levelclass = 'SLALevel'; static protected $levelticketclass = 'SlaLevel_Ticket'; static protected $forward_entity_to = ['SLALevel']; static function getTypeName($nb = 0) { // Acronymous, no plural return __('SLA'); } function showFormWarning() { } function getAddConfirmation() { return [__("The assignment of a SLA to a ticket causes the recalculation of the date."), __("Escalations defined in the SLA will be triggered under this new date.")]; } }