.
* ---------------------------------------------------------------------
*/
include ('../inc/includes.php');
Html::header(__('Statistics'), '', "helpdesk", "stat");
Session::checkRight("statistic", READ);
if (!$item = getItemForItemtype($_GET['itemtype'])) {
exit;
}
if (empty($_GET["type"])) {
$_GET["type"] = "user";
}
if (empty($_GET["showgraph"])) {
$_GET["showgraph"] = 0;
}
if (empty($_GET["value2"])) {
$_GET["value2"] = 0;
}
if (empty($_GET["date1"]) && empty($_GET["date2"])) {
$year = date("Y")-1;
$_GET["date1"] = date("Y-m-d", mktime(1, 0, 0, date("m"), date("d"), $year));
$_GET["date2"] = date("Y-m-d");
}
if (!empty($_GET["date1"])
&& !empty($_GET["date2"])
&& (strcmp($_GET["date2"], $_GET["date1"]) < 0)) {
$tmp = $_GET["date1"];
$_GET["date1"] = $_GET["date2"];
$_GET["date2"] = $tmp;
}
if (!isset($_GET["start"])) {
$_GET["start"] = 0;
}
$stat = new Stat();
Stat::title();
$requester = ['user' => ['title' => _n('Requester', 'Requesters', 1)],
'users_id_recipient' => ['title' => __('Writer')],
'group' => ['title' => Group::getTypeName(1)],
'group_tree' => ['title' => __('Group tree')],
'usertitles_id' => ['title' => _x('person', 'Title')],
'usercategories_id' => ['title' => __('Category')]];
$caract = ['itilcategories_id' => ['title' => __('Category')],
'itilcategories_tree' => ['title' => __('Category tree')],
'urgency' => ['title' => __('Urgency')],
'impact' => ['title' => __('Impact')],
'priority' => ['title' => __('Priority')],
'solutiontypes_id' => ['title' => SolutionType::getTypeName(1)]];
if ($_GET['itemtype'] == 'Ticket') {
$caract['type'] = ['title' => _n('Type', 'Types', 1)];
$caract['requesttypes_id'] = ['title' => RequestType::getTypeName(1)];
$caract['locations_id'] = ['title' => Location::getTypeName(1)];
$caract['locations_tree'] = ['title' => __('Location tree')];
}
$items = [_n('Requester', 'Requesters', 1) => $requester,
__('Characteristics') => $caract,
__('Assigned to') => ['technicien'
=> ['title' => __('Technician as assigned')],
'technicien_followup'
=> ['title' => __('Technician in tasks')],
'groups_id_assign'
=> ['title' => Group::getTypeName(1)],
'groups_tree_assign'
=> ['title' => __('Group tree')],
'suppliers_id_assign'
=> ['title' => Supplier::getTypeName(1)]]];
$values = [];
foreach ($items as $label => $tab) {
foreach ($tab as $key => $val) {
$values[$label][$key] = $val['title'];
}
}
echo "
";
$val = Stat::getItems($_GET["itemtype"], $_GET["date1"], $_GET["date2"], $_GET["type"],
$_GET["value2"]);
$params = ['type' => $_GET["type"],
'date1' => $_GET["date1"],
'date2' => $_GET["date2"],
'value2' => $_GET["value2"],
'start' => $_GET["start"]];
Html::printPager($_GET['start'], count($val), $CFG_GLPI['root_doc'].'/front/stat.tracking.php',
"date1=".$_GET["date1"]."&date2=".$_GET["date2"]."&type=".$_GET["type"].
"&showgraph=".$_GET["showgraph"]."&itemtype=".$_GET["itemtype"].
"&value2=".$_GET['value2'],
'Stat', $params);
if (!$_GET['showgraph']) {
Stat::showTable($_GET["itemtype"], $_GET["type"], $_GET["date1"], $_GET["date2"], $_GET['start'],
$val, $_GET['value2']);
} else {
$data = Stat::getData($_GET["itemtype"], $_GET["type"], $_GET["date1"], $_GET["date2"],
$_GET['start'], $val, $_GET['value2']);
if (isset($data['opened']) && is_array($data['opened'])) {
$count = 0;
$labels = [];
$series = [];
foreach ($data['opened'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
if ($val > 0) {
$labels[] = $newkey;
$series[] = ['name' => $newkey, 'data' => $val];
$count += $val;
}
}
if (count($series)) {
$stat->displayPieGraph(
sprintf(
__('Opened %1$s (%2$s)'),
$item->getTypeName(Session::getPluralNumber()),
$count
),
$labels,
$series
);
}
}
if (isset($data['solved']) && is_array($data['solved'])) {
$count = 0;
$labels = [];
$series = [];
foreach ($data['solved'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
if ($val > 0) {
$labels[] = $newkey;
$series[] = ['name' => $newkey, 'data' => $val];
$count += $val;
}
}
if (count($series)) {
$stat->displayPieGraph(
sprintf(
__('Solved %1$s (%2$s)'),
$item->getTypeName(Session::getPluralNumber()),
$count
),
$labels,
$series
);
}
}
if (isset($data['late']) && is_array($data['late'])) {
$count = 0;
$labels = [];
$series = [];
foreach ($data['late'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
if ($val > 0) {
$labels[] = $newkey;
$series[] = ['name' => $newkey, 'data' => $val];
$count += $val;
}
}
if (count($series)) {
$stat->displayPieGraph(
sprintf(
__('Solved late %1$s (%2$s)'),
$item->getTypeName(Session::getPluralNumber()),
$count
),
$labels,
$series
);
}
}
if (isset($data['closed']) && is_array($data['closed'])) {
$count = 0;
$labels = [];
$series = [];
foreach ($data['closed'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
if ($val > 0) {
$labels[] = $newkey;
$series[] = ['name' => $newkey, 'data' => $val];
$count += $val;
}
}
if (count($series)) {
$stat->displayPieGraph(
sprintf(
__('Closed %1$s (%2$s)'),
$item->getTypeName(Session::getPluralNumber()),
$count
),
$labels,
$series
);
}
}
if ($_GET['itemtype'] == 'Ticket') {
$count = 0;
$labels = [];
$series = [];
if (isset($data['opensatisfaction']) && is_array($data['opensatisfaction'])) {
foreach ($data['opensatisfaction'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
if ($val > 0) {
$labels[] = $newkey;
$series[] = ['name' => $newkey, 'data' => $val];
$count += $val;
}
}
if (count($series)) {
$stat->displayPieGraph(
sprintf(
__('%1$s satisfaction survey (%2$s)'),
$item->getTypeName(Session::getPluralNumber()),
$count
),
$labels,
$series
);
}
}
}
}
Html::footer();