feat: add api to fetch hr tickets

front/drh.demandes.form.php

@@ -91,6 +91,8 @@
 
 	$isBLMP = false;
 
+	$requisition_date = "";
+
 
 
 	$last_generated_Sequence_bl = last_generated_Sequence('bon de livraison ac')+1 ;
@@ -111,54 +113,27 @@
 
     case 0: //BULLETIN DE SORTIE
 
-
-
 	// Get the submitted date
-
 	$bs_date_sortir = $_POST['bs_date_sortir'];
 
-
-
 	// Get the current date in 'Y-m-d' format
-
 	$current_date = date('Y-m-d');
 
-
-
 	if ($bs_date_sortir < $current_date) {
 
-
-
 		$_SESSION["bs_date_sortir"] =  $bs_date_sortir;
 
-		
-
 		Session::addMessageAfterRedirect(__('VOUS N\'ETES PAS PERMIS'),false, ERROR);
-
-		
-
 		echo json_encode([
-
             'is_valid' => false,
-
             'modele' => $_SESSION['modele']
-
         ]);
-
-
-
         return ;
 
 	}
 
-
-
 	unset($_SESSION["bs_date_sortir"]);
 
-	
-
-
-
 	$name = "Bulletin de sortie";  
 
 	$table='&lt;table style="height: 136px; width: 100%; border-collapse: collapse;" border="1" cellpadding="5"&gt;&lt;tbody&gt;&lt;tr style="height: 17px;"&gt;&lt;td style="width: 49.1195%; height: 17px;"&gt;&lt;strong&gt;
@@ -175,9 +150,7 @@
 
 	Pour affaire Personnelle :&lt;/strong&gt;&lt;/td&gt;&lt;td style="width: 50.8805%; height: 17px;"&gt;'.$_POST['bs_affaire_personnelle'].'&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;';
 
-
+	$requisition_date = $_POST['bs_date_sortir'];
-
-
 
   break;
 
@@ -272,20 +245,13 @@
 
   case 3://Autorisation d'absence
 
-
-
 	// Get the submitted date
-
 	$aa_date_absenter = $_POST['aa_date_absenter'];
 
-
-
 	// Get the current date in 'Y-m-d' format
-
 	$current_date = date('Y-m-d');
 
 
-
 	if ($aa_date_absenter < $current_date) {
 
 
@@ -312,66 +278,42 @@
 
 	}
 
-
-
 	unset($_SESSION["aa_date_absenter"]);
 
- 
-
     $name = "Autorisation d'absence";
 
 	$table ='Matricule : '.$_POST['matricule'].'<br>Fonction : '.$_POST['fonction'].'<br> Structure : '.$_POST['structure'].'
 
 	<br> Est autorisé (e) à s&apos;absenter la   journée du : '.$_POST['aa_date_absenter'].'<br> Commentaire : '.$_POST['aa_commentaire'].'';
 
+	$requisition_date = $_POST['aa_date_absenter'];
+
   break;
 
    
 
   case 4://AUTORISATION D'ENTREE 
 
-
-
 	// Get the submitted date
-
 	$ae_date_reprendre = $_POST['ae_date_reprendre'];
 
-
-
 	// Get the current date in 'Y-m-d' format
-
 	$current_date = date('Y-m-d');
 
-
-
 	if ($ae_date_reprendre < $current_date) {
 
-
-
 		$_SESSION["ae_date_reprendre"] =  $ae_date_reprendre;
 
-
-
 		Session::addMessageAfterRedirect(__('VOUS N\'ETES PAS PERMIS'),false, ERROR);
 
-		
-
 		echo json_encode([
-
             'is_valid' => false,
-
             'modele' => $_SESSION['modele']
-
         ]);
-
-
-
         return ;
 
 	}
 
-
-
 	unset($_SESSION["ae_date_reprendre"]);
 
 
@@ -382,6 +324,8 @@
 
 	<br>Est autorisé (e) de reprendre à : '.$_POST['ae_date_reprendre'].'<br> Commentaire : '.$_POST['ae_commentaire'];
 
+	$requisition_date = $_POST['ae_date_reprendre'];
+
   break;
 
    
@@ -401,22 +345,12 @@
 
 
 	// Get the submitted date
-
 	$date_req = $_POST['date_req'];
 	
-
+	// Get the current date in 'Y-m-d' format
-
 	$current_date = date('Y-m-d');
 
-
+	if ($date_req < $current_date) {
-
-	// Calculate the date two days ago from today
-
-	$two_days_ago = date('Y-m-d', strtotime('-2 days', strtotime($current_date)));
-
-
-
-	if ($date_req < $two_days_ago) {
 
 
 
@@ -430,28 +364,18 @@
 
 		$_SESSION["lieu_de_travail"] =  $_POST['lieu_de_travail'];
 
-
-
 		Session::addMessageAfterRedirect(__('VOUS N\'ETES PAS PERMIS'),false, ERROR);
 
-		
-
 		echo json_encode([
-
             'is_valid' => false,
-
             'modele' => $_SESSION['modele']
-
         ]);
 
-
-
         return ;
 
 	}
 
 
-
 	unset($_SESSION["date_req"]);
 
 	unset($_SESSION["mot_req"]);
@@ -464,10 +388,6 @@
 
 
 
-
-
-
-
     $name = "HEURES SUPPLEMENTAIRES";
 
 	$table ='matricule : '.$_POST['matricule'].'<br>fonction   : '.$_POST['fonction'].'<br>structure : '.$_POST['structure'].'<br>
@@ -476,10 +396,10 @@
 
 	<br>Heure de fin : '.$_POST['heure_f'].'<br>Lieu de  travail : '.$_POST['lieu_de_travail'];
 
+	$requisition_date = $_POST['date_req'];
+
    break;
 
-   
-
    case 7://DEMANDE ORDRE DE MISSION  
 
     $name = "DEMANDE ORDRE DE MISSION";
@@ -496,32 +416,21 @@
 
    case 8://CONGE DE RECUPERATION 
 
-
-
 	$cr_date_debut = $_POST['cr_date_debut'];
 
 	$cr_date_fin = $_POST['cr_date_fin'];
 
-
-
 	$current_date = date('Y-m-d');
 
 
 
 	if ($cr_date_debut < $current_date || $cr_date_fin < $cr_date_debut) {
 
-
-
 		$_SESSION["cr_date_debut"] =  $cr_date_debut;
-
 		$_SESSION["cr_date_fin"] =  $cr_date_fin;
 
-
-
 		Session::addMessageAfterRedirect(__('VOUS N\'ETES PAS PERMIS'),false, ERROR);
 
-		
-
 		echo json_encode([
 
             'is_valid' => false,
@@ -529,21 +438,12 @@
             'modele' => $_SESSION['modele']
 
         ]);
-
-
-
         return ;
-
 	}
 
-
-
 	unset($_SESSION["cr_date_debut"]);
-
 	unset($_SESSION["cr_date_fin"]);
 
-
-
     $name = "CONGE DE RECUPERATION";
 
 
@@ -559,6 +459,8 @@
 	if(isset($_POST['cr_date_5']) && $_POST['cr_date_5'] != '') $table = $table.",".$_POST['cr_date_5'];
 	if(isset($_POST['cr_date_6']) && $_POST['cr_date_6'] != '') $table = $table.",".$_POST['cr_date_6'];
 
+	$requisition_date = $_POST['cr_date_debut'];
+	
    break;
 
    case 9://Work Order  
@@ -692,6 +594,7 @@
 			}
 
   break;
+
   case 14:
 		// Get the submitted data
 		$ap_date = $_POST['ap_date'];
@@ -777,6 +680,8 @@
 		$name = "Autorisation de paie";
 		$table ='Matricule : '.$_POST['matricule'].'<br>Fonction :  '.$_POST['fonction'].'<br>Structure :  '.$_POST['structure'].'
 		<br>Est autorise le : '.$_POST['ap_date'].'<br> Du : '.$_POST['ap_start_time'].'<br> a : '.$_POST['ap_end_time'];
+
+		$requisition_date = $_POST['ap_date'];
   break;
 
    }
@@ -807,7 +712,7 @@
 
 		
 
-	add_ticket($id_categorie[$name],$name,$table,$_SESSION["glpiID"]);
+	add_ticket($id_categorie[$name],$name,$table,$_SESSION["glpiID"], $requisition_date);
 
 	$tickets_id = $DB->insert_id();
 

front/drh.demandes.php

@@ -2347,7 +2347,7 @@ function modeles($modele ,$dc_nbr_jour, $type ){
 
 
 
-								   		<input  type='date' min='".date('Y-m-d',(strtotime ( '-2 day' , strtotime (date('Y-m-d')) ) ))."' name='date_req' value='".(isset($_SESSION["date_req"]) != null ? $_SESSION["date_req"] : ''  )."'  autocomplete='off' required>
+								   		<input  type='date' min='".date('Y-m-d',(strtotime (date('Y-m-d')) ))."' name='date_req' value='".(isset($_SESSION["date_req"]) != null ? $_SESSION["date_req"] : ''  )."'  autocomplete='off' required>
 
 
 

front/ticket.api.php

@@ -0,0 +1,84 @@
+<?php
+require_once '../functionsophalglpi.php';
+include('../inc/includes.php');
+
+header('Content-Type: application/json; charset=utf-8');
+header('Access-Control-Allow-Methods: GET');
+header('Access-Control-Allow-Headers: X-API-Key, Content-Type');
+
+const ALLOWED_ITIL_CATEGORIES = [12, 15, 16, 36, 38, 72];
+
+// === SECURITY (simple token auth) ===
+$headers = getallheaders();
+$apiKey = $headers['X-API-Key'] ?? '';
+$validKey = getenv('HR_API_KEY'); // store securely in system env or .env
+
+if ($apiKey !== $validKey) {
+    http_response_code(401);
+    echo json_encode(['error' => 'Unauthorized'], JSON_PRETTY_PRINT);
+    exit;
+}
+
+// === Validate & normalize dates ===
+function check_param($from_date = null, $itilcategories_id = null) {
+
+    // Validate dates
+    if ($from_date && !preg_match('/^\d{4}-\d{2}-\d{2}$/', $from_date)) {
+        http_response_code(400);
+        echo json_encode(['error' => 'Invalid start_date format (YYYY-MM-DD)'], JSON_PRETTY_PRINT);
+        exit;
+    }
+
+    // Validate category if provided
+    if ($itilcategories_id !== null) {
+
+        // It must be numeric
+        if (!ctype_digit((string)$itilcategories_id)) {
+            http_response_code(400);
+            echo json_encode(['error' => 'Invalid category id (must be numeric)'], JSON_PRETTY_PRINT);
+            exit;
+        }
+
+        // It must be one of the allowed values
+        if (!in_array((int)$itilcategories_id, ALLOWED_ITIL_CATEGORIES, true)) {
+            http_response_code(400);
+            echo json_encode([
+                'error' => 'Invalid category id',
+            ], JSON_PRETTY_PRINT);
+            exit;
+        }
+    }
+
+    return [$from_date, $itilcategories_id];
+}
+
+// ====== ONLY ONE ROUTE: /tickets ======
+if ($_SERVER['REQUEST_METHOD'] === 'GET') {
+
+    $path = basename(parse_url($_SERVER['REQUEST_URI'], PHP_URL_PATH));
+
+    if ($path !== 'tickets') {
+        http_response_code(404);
+        echo json_encode(['error' => 'Route not found'], JSON_PRETTY_PRINT);
+        exit;
+    }
+
+    // Read GET URL params
+    $from_date = $_GET['from_date'] ?? null;
+    $itilcategories_id   = $_GET['itilcategories_id'] ?? null;
+
+    [$from_date, $itilcategories_id] = check_param(
+        $from_date,
+        $itilcategories_id
+    );
+
+    // Fetch GLPI data
+    $tickets = get_hr_tickets($from_date, $itilcategories_id);
+
+    echo json_encode($tickets, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT);
+    exit;
+}
+
+// Default
+http_response_code(404);
+echo json_encode(['error' => 'Invalid request'], JSON_PRETTY_PRINT);

functionsophalglpi.php

@@ -514,30 +514,40 @@
 
 
 
-    function add_ticket($id_categorie,$name,$table,$glpiID){
+    function add_ticket($id_categorie, $name, $table, $glpiID, $requisition_date = null) {
 
 		global $DB;
 
-				   
+		if ($requisition_date) {
-
+			// With requisition_date
-	   $stmt = $DB->prepare("INSERT INTO `glpi_tickets` (`date`, `type`, `itilcategories_id`, `entities_id`, `status`, 
+			$stmt = $DB->prepare("
-
+				INSERT INTO glpi_tickets 
+				(`date`, `type`, `itilcategories_id`, `entities_id`, `status`, 
 				`requesttypes_id`, `urgency`, `impact`, `locations_id`, 
-
+				`priority`, `name`, `content`, `id`, `users_id_lastupdater`, 
-	                                                      `priority`, `name`, `content`, `id`, `users_id_lastupdater`, `users_id_recipient`, 
+				`users_id_recipient`, `global_validation`, `date_creation`, `date_mod`, `requisition_date`) 
-
+				VALUES (NOW(), '2', ?, '0', '1', '1', '3', '3', '0', '3', ?, ?, '0', ?, ?, '1', NOW(), NOW(), ?)
-														  `global_validation`, `date_creation`, `date_mod`) 
+			");
-
+			$stmt->bind_param("issiis", $id_categorie, $name, $table, $glpiID, $glpiID, $requisition_date);
-	       VALUES (NOW(), '2', ?, '0', '1', '1', '3', '3', '0', '3',?, ?, '0', ?, ?, '1', NOW(), NOW())");
+		} else {
-
+			// Without requisition_date
+			$stmt = $DB->prepare("
+				INSERT INTO glpi_tickets 
+				(`date`, `type`, `itilcategories_id`, `entities_id`, `status`, 
+				`requesttypes_id`, `urgency`, `impact`, `locations_id`, 
+				`priority`, `name`, `content`, `id`, `users_id_lastupdater`, 
+				`users_id_recipient`, `global_validation`, `date_creation`, `date_mod`) 
+				VALUES (NOW(), '2', ?, '0', '1', '1', '3', '3', '0', '3', ?, ?, '0', ?, ?, '1', NOW(), NOW())
+			");
 			$stmt->bind_param("issii", $id_categorie, $name, $table, $glpiID, $glpiID);
+		}
 
 		$stmt->execute();    
-
 	}
 
 
 
+
    function isValidConge($tickets_id){
 
 	   global $DB;
@@ -704,7 +714,7 @@
 
 						from glpi_tickets 
 
-				where id = ?' LIMIT 1";
+				where id = ? LIMIT 1";
 
 		$stmt = $DB->prepare($query);
 
@@ -959,7 +969,7 @@
 					WHEN t.status = 2 THEN 'En cours'
 					WHEN t.status = 3 THEN 'En cours'
 					WHEN t.status = 4 THEN 'En attente'
-					WHEN t.status = 5 THEN 'R<>solu'
+					WHEN t.status = 5 THEN 'R<>solu'
 					WHEN t.status = 6 THEN 'Clos'
 					END AS status,
 					t.name as ticket_name,
@@ -987,7 +997,7 @@
 					WHEN t.status = 2 THEN 'En cours'
 					WHEN t.status = 3 THEN 'En cours'
 					WHEN t.status = 4 THEN 'En attente'
-					WHEN t.status = 5 THEN 'R<>solu'
+					WHEN t.status = 5 THEN 'R<>solu'
 					WHEN t.status = 6 THEN 'Clos'
 					END AS status,
 					t.name as ticket_name,
@@ -1103,12 +1113,79 @@
 				id
 				from glpi_tickets 
 				where STATUS != 6 and itilcategories_id in (12,15,16,36,38,72) and (CASE 
-						WHEN DAYOFWEEK(date_creation) IN (4) THEN  TIMESTAMPDIFF(HOUR,date_creation,CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 2 DAY)  + TIMESTAMPDIFF(HOUR, CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 4 DAY,now())
+						WHEN DAYOFWEEK(requisition_date) IN (4) THEN  TIMESTAMPDIFF(HOUR,requisition_date,CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 2 DAY)  + TIMESTAMPDIFF(HOUR, CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 4 DAY,now())
-						WHEN DAYOFWEEK(date_creation) IN (5) THEN  TIMESTAMPDIFF(HOUR,date_creation,CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 1 DAY)  + TIMESTAMPDIFF(HOUR, CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 3 DAY,now())
+						WHEN DAYOFWEEK(requisition_date) IN (5) THEN  TIMESTAMPDIFF(HOUR,requisition_date,CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 1 DAY)  + TIMESTAMPDIFF(HOUR, CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 3 DAY,now())
-						WHEN DAYOFWEEK(date_creation) IN (6) THEN TIMESTAMPDIFF(HOUR,CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 2 DAY, now())
+						WHEN DAYOFWEEK(requisition_date) IN (6) THEN TIMESTAMPDIFF(HOUR,CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 2 DAY, now())
-						WHEN DAYOFWEEK(date_creation) IN (7) THEN TIMESTAMPDIFF(HOUR,CONCAT(DATE(date_creation), ' 00:00:00') + INTERVAL 1 DAY, now())
+						WHEN DAYOFWEEK(requisition_date) IN (7) THEN TIMESTAMPDIFF(HOUR,CONCAT(DATE(requisition_date), ' 00:00:00') + INTERVAL 1 DAY, now())
-						ELSE TIMESTAMPDIFF(HOUR,date_creation, now())
+						ELSE TIMESTAMPDIFF(HOUR,requisition_date, now())
-					END) > 48)");
+					END) > 24)");
 		return $stmt->execute();	
 	}
 
+	function getMaxTicketValidationDateTime(DateTime $requisition_date): DateTime {
+		$weekday = (int) $requisition_date->format('N'); // 1 (Mon) to 7 (Sun)
+	
+		if ($weekday === 5) { // Friday
+			$sunday = clone $requisition_date;
+			$sunday->modify('+2 days')->setTime(0, 0);
+			return $sunday->modify('+48 hours');
+		} elseif ($weekday === 6) { // Saturday
+			$sunday = clone $requisition_date;
+			$sunday->modify('+1 day')->setTime(0, 0);
+			return $sunday->modify('+48 hours');
+		} elseif (in_array($weekday, [3, 4])) { // Wednesday or Thursday
+			$result = clone $requisition_date;
+			return $result->modify('+96 hours');
+		} else {
+			$result = clone $requisition_date;
+			return $result->modify('+48 hours');
+		}
+	}
+
+	function get_hr_tickets($from_date = null, $itilcategories_id = null) {
+		global $DB;
+
+		if (!$from_date || !$itilcategories_id) {
+			return null;
+		}
+
+		$sql = "
+			SELECT 
+				t.id,
+				t.name,
+				t.date_creation,
+				u.registration_number,
+				t.itilcategories_id,
+				v.status as 'validation_status',
+				u2.registration_number as 'validate_by_user',
+				v.validation_date,
+				t.content
+			FROM glpi_tickets t 
+			LEFT JOIN glpi_users u ON u.id = t.users_id_recipient
+			LEFT JOIN glpi_ticketvalidations v ON v.tickets_id = t.id
+			LEFT JOIN glpi_users u2 ON u2.id = v.users_id_validate
+			WHERE
+				DATE(t.date_creation) >= ?
+				AND t.itilcategories_id = ?
+				ORDER BY t.date_creation
+		";
+
+		$stmt = $DB->prepare($sql);
+
+		// Bind parameters
+		$stmt->bind_param('si', $from_date, $itilcategories_id);
+
+		$stmt->execute();
+		$result = $stmt->get_result();
+
+		$res = [];
+		while ($row = $result->fetch_assoc()) {
+			// Unescape the content column
+			if (isset($row['content'])) {
+				$row['content'] = html_entity_decode($row['content'], ENT_QUOTES | ENT_HTML5, 'UTF-8');
+			}
+			$res[] = $row;
+		}
+
+		return $res ?: null;
+	}

inc/commonitilobject.class.php

@@ -7385,21 +7385,40 @@ abstract class CommonITILObject extends CommonDBTM {
             echo "</div>";
          }
          
-         //sophal block validation =>  
+      
-		 //clôturer la modification  du validation (autorisation absence,entree .......) 48h aprees l envoi
-		 /*
 		 if (strpos($item['type'], 'Validation') > 0 &&
             (isset($item_i['can_answer']) && $item_i['can_answer'])) {
 				
+				   // sophal
+		         // prevent validators to update validations after 48 hours from tickets creation ( excluding weekends )
                $detail_ticket = get_detail_ticket($_GET['id']);								 
-				 $itilcategories_ids = array(15, 16 , 12, 38 , 36);
+               $itilcategories_ids = array(15, 16 , 12, 38 , 36, 72);
-				 $date_fin = date('Y-m-d H:i:s',strtotime('+48 hour',strtotime($detail_ticket['date'])));
+               $requisition_date = new DateTime($detail_ticket['requisition_date']);
-				 $courant_date = date('Y-m-d H:i:s');
+               $max_date = getMaxTicketValidationDateTime($requisition_date);
+
+               $courant_date = new DateTime(); // current datetime
+               
+				   if (!(in_array($detail_ticket['itilcategories_id'], $itilcategories_ids))
+                     || $max_date >= $courant_date) {
+
+
+                     $form_url = $item['type']::getFormURL();
+                     echo "<form id='validationanswers_id_{$item_i['id']}' class='center' action='$form_url' method='post'>";
+                     echo Html::hidden('id', ['value' => $item_i['id']]);
+                     echo Html::hidden('users_id_validate', ['value' => $item_i['users_id_validate']]);
+                     Html::textarea([
+                        'name'   => 'comment_validation',
+                        'rows'   => 5
+                     ]);
+                     echo "<button type='submit' class='submit approve' name='approval_action' value='approve'>";
+                     echo "<i class='far fa-thumbs-up'></i>&nbsp;&nbsp;".__('Approve')."</button>";
+
+                     echo "<button type='submit' class='submit refuse very_small_space' name='approval_action' value='refuse'>";
+                     echo "<i class='far fa-thumbs-down'></i>&nbsp;&nbsp;".__('Refuse')."</button>";
+                     Html::closeForm();
+               } else {
 
-				 if(in_array($detail_ticket['itilcategories_id'],$itilcategories_ids)){
-					  if($date_fin <= $courant_date){
 					  $item_i['can_answer'] = 0;
-							$validateur_res = explode("=>", $item_i['content']);
 							echo '<style>
 									.alert {
 									position: relative;
@@ -7415,32 +7434,11 @@ abstract class CommonITILObject extends CommonDBTM {
 									}
 								  </style>';
 							 echo '<div class="alert alert-danger" role="alert">
-												'.get_fullname_user($item_i['users_id_validate']).' => vous avez dépassé le délai<strong> de validation</strong> (48 hours)
+												vous avez dépassé le délai<strong> de validation</strong> (48 hours)
 											</div>';
                }
-				 }
 				 
 		
-			}
-			*/
-			//sophal
-			
-         if (strpos($item['type'], 'Validation') > 0 &&
-            (isset($item_i['can_answer']) && $item_i['can_answer'])) {
-            $form_url = $item['type']::getFormURL();
-            echo "<form id='validationanswers_id_{$item_i['id']}' class='center' action='$form_url' method='post'>";
-            echo Html::hidden('id', ['value' => $item_i['id']]);
-            echo Html::hidden('users_id_validate', ['value' => $item_i['users_id_validate']]);
-            Html::textarea([
-               'name'   => 'comment_validation',
-               'rows'   => 5
-            ]);
-            echo "<button type='submit' class='submit approve' name='approval_action' value='approve'>";
-            echo "<i class='far fa-thumbs-up'></i>&nbsp;&nbsp;".__('Approve')."</button>";
-
-            echo "<button type='submit' class='submit refuse very_small_space' name='approval_action' value='refuse'>";
-            echo "<i class='far fa-thumbs-down'></i>&nbsp;&nbsp;".__('Refuse')."</button>";
-            Html::closeForm();
 			}
          if ($item['type'] == 'Solution' && $item_i['status'] != CommonITILValidation::WAITING && $item_i['status'] != CommonITILValidation::NONE) {
             echo "<div class='users_id_approval' id='users_id_approval_".$item_i['users_id_approval']."'>";