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inc/slm.class.php
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219
inc/slm.class.php
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<?php
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/**
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* ---------------------------------------------------------------------
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* GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2015-2020 Teclib' and contributors.
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*
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* http://glpi-project.org
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*
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* based on GLPI - Gestionnaire Libre de Parc Informatique
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* Copyright (C) 2003-2014 by the INDEPNET Development Team.
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*
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* ---------------------------------------------------------------------
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*
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* LICENSE
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*
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* This file is part of GLPI.
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*
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* GLPI is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* GLPI is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with GLPI. If not, see <http://www.gnu.org/licenses/>.
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* ---------------------------------------------------------------------
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*/
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/**
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* @since 9.2
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*/
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if (!defined('GLPI_ROOT')) {
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die("Sorry. You can't access this file directly");
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}
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/**
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* SLM Class
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**/
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class SLM extends CommonDBTM {
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// From CommonDBTM
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public $dohistory = true;
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static protected $forward_entity_to = ['SLA', 'OLA'];
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static $rightname = 'slm';
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const TTR = 0; // Time to resolve
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const TTO = 1; // Time to own
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static function getTypeName($nb = 0) {
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return _n('Service level', 'Service levels', $nb);
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}
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/**
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* Force calendar of the SLM if value -1: calendar of the entity
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*
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* @param integer $calendars_id calendars_id of the ticket
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**/
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function setTicketCalendar($calendars_id) {
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if ($this->fields['calendars_id'] == -1) {
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$this->fields['calendars_id'] = $calendars_id;
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}
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}
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function defineTabs($options = []) {
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$ong = [];
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$this->addDefaultFormTab($ong);
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$this->addImpactTab($ong, $options);
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$this->addStandardTab('SLA', $ong, $options);
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$this->addStandardTab('OLA', $ong, $options);
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$this->addStandardTab('Log', $ong, $options);
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return $ong;
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}
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function cleanDBonPurge() {
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$this->deleteChildrenAndRelationsFromDb(
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[
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SLA::class,
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OLA::class,
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]
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);
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}
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/**
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* Print the slm form
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*
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* @param integer $ID ID of the item
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* @param array $options of possible options:
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* - target filename : where to go when done.
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* - withtemplate boolean : template or basic item
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*
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* @return boolean item found
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**/
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function showForm($ID, $options = []) {
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$rowspan = 2;
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$this->initForm($ID, $options);
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$this->showFormHeader($options);
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echo "<tr class='tab_bg_1'>";
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echo "<td>".__('Name')."</td>";
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echo "<td>";
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Html::autocompletionTextField($this, "name", ['value' => $this->fields["name"]]);
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echo "<td rowspan='".$rowspan."'>".__('Comments')."</td>";
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echo "<td rowspan='".$rowspan."'>
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<textarea cols='45' rows='8' name='comment' >".$this->fields["comment"]."</textarea>";
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echo "</td></tr>";
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echo "<tr class='tab_bg_1'><td>"._n('Calendar', 'Calendars', 1)."</td>";
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echo "<td>";
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Calendar::dropdown(['value' => $this->fields["calendars_id"],
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'emptylabel' => __('24/7'),
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'toadd' => ['-1' => __('Calendar of the ticket')]]);
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echo "</td></tr>";
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$this->showFormButtons($options);
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return true;
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}
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function rawSearchOptions() {
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$tab = [];
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$tab[] = [
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'id' => 'common',
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'name' => __('Characteristics')
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];
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$tab[] = [
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'id' => '1',
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'table' => $this->getTable(),
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'field' => 'name',
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'name' => __('Name'),
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'datatype' => 'itemlink',
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'massiveaction' => false,
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'autocomplete' => true,
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];
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$tab[] = [
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'id' => '2',
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'table' => $this->getTable(),
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'field' => 'id',
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'name' => __('ID'),
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'massiveaction' => false,
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'datatype' => 'number'
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];
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$tab[] = [
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'id' => '4',
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'table' => 'glpi_calendars',
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'field' => 'name',
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'name' => _n('Calendar', 'Calendars', 1),
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'datatype' => 'dropdown'
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];
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$tab[] = [
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'id' => '16',
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'table' => $this->getTable(),
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'field' => 'comment',
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'name' => __('Comments'),
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'datatype' => 'text'
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];
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return $tab;
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}
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static function getMenuContent() {
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$menu = [];
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if (static::canView()) {
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$menu['title'] = self::getTypeName(2);
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$menu['page'] = static::getSearchURL(false);
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$menu['icon'] = static::getIcon();
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$menu['links']['search'] = static::getSearchURL(false);
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if (static::canCreate()) {
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$menu['links']['add'] = SLM::getFormURL(false);
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}
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$menu['options']['sla']['title'] = SLA::getTypeName(1);
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$menu['options']['sla']['page'] = SLA::getSearchURL(false);
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$menu['options']['sla']['links']['search'] = SLA::getSearchURL(false);
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$menu['options']['ola']['title'] = OLA::getTypeName(1);
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$menu['options']['ola']['page'] = OLA::getSearchURL(false);
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$menu['options']['ola']['links']['search'] = OLA::getSearchURL(false);
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$menu['options']['slalevel']['title'] = SlaLevel::getTypeName(Session::getPluralNumber());
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$menu['options']['slalevel']['page'] = SlaLevel::getSearchURL(false);
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$menu['options']['slalevel']['links']['search'] = SlaLevel::getSearchURL(false);
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$menu['options']['olalevel']['title'] = OlaLevel::getTypeName(Session::getPluralNumber());
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$menu['options']['olalevel']['page'] = OlaLevel::getSearchURL(false);
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$menu['options']['olalevel']['links']['search'] = OlaLevel::getSearchURL(false);
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}
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if (count($menu)) {
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return $menu;
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}
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return false;
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}
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static function getIcon() {
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return "fas fa-file-contract";
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}
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}
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