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front/helpdesk.public.php

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+<?php
+/**
+ * ---------------------------------------------------------------------
+ * GLPI - Gestionnaire Libre de Parc Informatique
+ * Copyright (C) 2015-2020 Teclib' and contributors.
+ *
+ * http://glpi-project.org
+ *
+ * based on GLPI - Gestionnaire Libre de Parc Informatique
+ * Copyright (C) 2003-2014 by the INDEPNET Development Team.
+ *
+ * ---------------------------------------------------------------------
+ *
+ * LICENSE
+ *
+ * This file is part of GLPI.
+ *
+ * GLPI is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * GLPI is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with GLPI. If not, see <http://www.gnu.org/licenses/>.
+ * ---------------------------------------------------------------------
+ */
+
+include ('../inc/includes.php');
+
+// Change profile system
+if (isset($_POST['newprofile'])) {
+   if (isset($_SESSION["glpiprofiles"][$_POST['newprofile']])) {
+      Session::changeProfile($_POST['newprofile']);
+
+      if (Session::getCurrentInterface() == "central") {
+         Html::redirect($CFG_GLPI['root_doc']."/front/central.php");
+      } else {
+         Html::redirect($_SERVER['PHP_SELF']);
+      }
+
+   } else {
+      Html::redirect(preg_replace("/entities_id=.*/", "", $_SERVER['HTTP_REFERER']));
+   }
+}
+
+// Manage entity change
+if (isset($_GET["active_entity"])) {
+   $_GET["active_entity"] = rtrim($_GET["active_entity"], 'r');
+   if (!isset($_GET["is_recursive"])) {
+      $_GET["is_recursive"] = 0;
+   }
+   if (Session::changeActiveEntities($_GET["active_entity"], $_GET["is_recursive"])) {
+      if ($_GET["active_entity"] == $_SESSION["glpiactive_entity"]) {
+         Html::redirect(preg_replace("/(\?|&|".urlencode('?')."|".urlencode('&').")?(entities_id|active_entity).*/", "", $_SERVER['HTTP_REFERER']));
+      }
+   }
+}
+
+// Redirect management
+if (isset($_GET["redirect"])) {
+   Toolbox::manageRedirect($_GET["redirect"]);
+}
+
+// redirect if no create ticket right
+if (!Session::haveRight('ticket', CREATE)
+    && !Session::haveRight('reminder_public', READ)
+    && !Session::haveRight("rssfeed_public", READ)) {
+
+   if (Session::haveRight('followup', ITILFollowup::SEEPUBLIC)
+       || Session::haveRight('task', TicketTask::SEEPUBLIC)
+       || Session::haveRightsOr('ticketvalidation', [TicketValidation::VALIDATEREQUEST,
+                                                          TicketValidation::VALIDATEINCIDENT])) {
+      Html::redirect($CFG_GLPI['root_doc']."/front/ticket.php");
+
+   } else if (Session::haveRight('reservation', ReservationItem::RESERVEANITEM)) {
+      Html::redirect($CFG_GLPI['root_doc']."/front/reservationitem.php");
+
+   } else if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) {
+      Html::redirect($CFG_GLPI['root_doc']."/front/helpdesk.faq.php");
+   }
+}
+
+Session::checkHelpdeskAccess();
+
+
+if (isset($_GET['create_ticket'])) {
+   Html::helpHeader(__('New ticket'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]);
+   $ticket = new Ticket();
+   $ticket->showFormHelpdesk(Session::getLoginUserID());
+
+} else {
+   Html::helpHeader(__('Home'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]);
+   echo "<table class='tab_cadre_postonly'>";
+
+   $user = new User();
+   $user->getFromDB(Session::getLoginUserID());
+   if ($user->fields['authtype'] == Auth::DB_GLPI && $user->shouldChangePassword()) {
+      $expiration_msg = sprintf(
+         __('Your password will expire on %s.'),
+         Html::convDateTime(date('Y-m-d H:i:s', $user->getPasswordExpirationTime()))
+      );
+      echo '<tr>';
+      echo '<th colspan="2">';
+      echo '<div class="warning">';
+      echo '<i class="fa fa-exclamation-triangle fa-5x"></i>';
+      echo '<ul>';
+      echo '<li>';
+      echo $expiration_msg . ' ';
+      echo '<a href="' . $CFG_GLPI['root_doc'] . '/front/updatepassword.php">';
+      echo __('Update my password');
+      echo '</a>';
+      echo '</li>';
+      echo '</ul>';
+      echo '<div class="sep"></div>';
+      echo '</div>';
+      echo '</th>';
+      echo '</tr>';
+   }
+
+   echo "<tr class='noHover'>";
+   echo "<td class='top' width='50%'><br>";
+   echo "<table class='central'>";
+   Plugin::doHook('display_central');
+   if (Session::haveRight('ticket', CREATE)) {
+      echo "<tr class='noHover'><td class='top'>";
+      Ticket::showCentralCount(true);
+      echo "</td></tr>";
+      echo "<tr class='noHover'><td class='top'>";
+      Ticket::showCentralList(0, "survey", false);
+      echo "</td></tr>";
+   }
+
+   if (Session::haveRight("reminder_public", READ)) {
+      echo "<tr class='noHover'><td class='top'>";
+      Reminder::showListForCentral(false);
+      echo "</td></tr>";
+   }
+
+   if (Session::haveRight("rssfeed_public", READ)) {
+      echo "<tr class='noHover'><td class='top'>";
+      RSSFeed::showListForCentral(false);
+      echo "</td></tr>";
+   }
+   echo "</table></td>";
+
+   echo "<td class='top' width='50%'><br>";
+   echo "<table class='central'>";
+
+   // Show KB items
+   if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) {
+      echo "<tr class='noHover'><td class='top'>";
+      KnowbaseItem::showRecentPopular("popular");
+      echo "</td></tr>";
+      echo "<tr class='noHover'><td class='top'><br>";
+      KnowbaseItem::showRecentPopular("recent");
+      echo "</td></tr>";
+      echo "<tr class='noHover'><td class='top'><br>";
+      KnowbaseItem::showRecentPopular("lastupdate");
+      echo "</td></tr>";
+   } else {
+      echo "<tr><td>&nbsp;</td></tr>";
+   }
+
+   echo "</table>";
+   echo "</td>";
+   echo "</tr></table>";
+
+}
+
+Html::helpFooter();
+